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Terms & Conditions

General terms and conditions

This website is owned and operated by CMMN Ltd, A company registered in England and Wales No. 09506527, Registered office: 6th floor, 25 Farringdon Street, London, EC4A 4AB, VAT Number: 210452658 

 

 

These terms apply to all users of the domains cmmn-swdn.com (henceforth: the site). The terms and conditions will be valid for all your future transactions with CMMN LIMITED (henceforth: CMMN SWDN; may be referred to as “we”, “us” and “our”) and visits to the site. You must be eighteen years old or older. If you are under eighteen, you may only use this site with the agreement of, and under the supervision of, a parent or guardian. If you do not qualify, please do not use this site. CMMN SWDN reserves the right to update, change or replace any part of these Terms of Service. You can review the most current version of the Terms of Service at any time on this page. Users are responsible for keeping themselves updated with such changes.

Disclaimer

CMMN SWDN does not guarantee that all items included in the CMMN SWDN web shop are in stock at the time of your order. In the event that an item is unavailable, we will contact you shortly by email. CMMN SWDN cannot promise that the content of the site is free of inaccuracies or typographical errors at all times. Neither can we guarantee that all information is up-to-date. We may, at any time, amend the content of the site. Although CMMN SWDN strives to display the correct texts, images and pricing on the site and web shop, errors may occur. If you have been charged the wrong amount in the web shop, CMMN SWDN will give you the option of placing a new order with the correct price or canceling your order. However we reserve the right to cancel any order prior to dispatch should we find that the price is incorrect. In such case we will notify you by email. If we are unable to contact you, your order will be automatically cancelled. Parts of the services mediated through the site are maintained by outside organizations. We cannot be held responsible for any errors resulting from their activities. CMMN SWDN cannot be held responsible for any damaged caused from using the site or, for that matter, not being able to use the site. CMMN SWDN cannot guarantee problem-free, uninterrupted, and secure access to the site.

Copyright permission notice

Copyright in the documents provided in this site (including, without limitation, the trade marks of CMMN SWDN, logos, graphics, text, photos, designs, logos, icons, images, data and software) are owned by or licensed to CMMN LIMITED and it’s affiliates. You are authorized to use this material only for personal, non-commercial purposes. You may not publish, duplicate or otherwise distribute the material to others without prior consent from CMMN SWDN. You may not modify the material in any way, without the prior written permission from CMMN SWDN. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact press@cmmn-swdn.com

Trademarks

Our trademarks include (amongst others) the CMMN SWDN name and logo. These trademarks may be used or registered in more than one country and your use of this web site does not grant you any rights to use our trademarks.

Security

CMMN SWDN use Secure Socket Layers (SSL), the industry standard in transferring information to process your orders that secures communications by encrypting all data to and from the site. For security reasons, we do not store any payment information in our database.

Resale Policy

You may purchase products on www.cmmn-swdn.com for personal use only and not for resale. By placing an order on www.cmmn-swdn.com, you certify that you are purchasing products for your own personal use and not for resale and that you accept our general terms and conditions.  We reserve the right to refuse orders for any reason without explanation.

Privacy policy

All personal information saved at the site will be handled with the most utmost care. The information that we store will not be sold or used for any purposes other than ensuring the best service possible. It will solely be used for informing you about special offers and other marketing opportunities related to the different divisions of CMMN SWDN. Your personal data may be disclosed to third parties only when it is necessary to fulfill the purposes described above. When registering with the site, you have the option not to receive any information from CMMN SWDN. If you wish to end your subscription, you may make the changes in your account settings or send an email to shop@cmmn-swdn.com. You have the right to review your information on file at any time. This can be accessed by emailing shop@cmmn-swdn.com. If the data is incomplete or incorrect, you have the right to have the information corrected. All customers paying by card are subject to validation checks. CMMN SWDN reserves the right to delay any order if fraud is suspected. 

Cookies

Cookies are used on the site to improve your browsing experience. In addition to use for statistical purposes, cookies identifies your computer and allows the site to recall your personal settings. Your browser can be set to send a notification when a cookie is activated. This allows you to deny use of this cookie or to delete the cookie at the end of your visit. This may prevent you from taking full advantage of the website. 

Links

The site may contain links to other websites beyond our reach. We cannot be held liable for content or privacy policies of such sites.

Colors

We cannot guarantee that colors on the website will be true to life. This depends partly on the color settings of your computer and monitor.

Violation of rules

CMMN SWDN reserves the right to seek all solutions available at law and in equity for violations of these Terms and Conditions, including the right to block access to the site. Individuals violating the restriction of password-protected areas of the site may be subject to prosecution.

Force majeure

In case of Force Majeure, our obligations will be suspended. The contract between you and CMMN SWDN can, in such cases, be partially or fully terminated by yourself or by CMMN SWDN. A Force Majeure is in the event of war, civil war, revolution, riot, governmental measures, strike, lockout, blockage, failure of electricity, telephone or internet service, natural disasters or similar events. Under such circumstances, we will attempt to resolve all issues in a timely manner.

Governing law

These terms of use are complied in accordance with English law and the English courts will have exclusive jurisdiction for any dispute under this agreement. 

Order Policy

We reserve the right to limit the quantities of CMMN SWDN products that we supply, and/or to refuse any order that is unusual or placed in bad faith. In addition, we reserve the right to refuse any order from a client with whom there is a dispute concerning the payment of a previous order.

Purchase

When you place an order at cmmn-swdn.com you will receive an electronic order confirmation to your email address. We cannot guarantee that all items shown at the CMMN SWDN webshop are available in stock at the time of your order. Some sizes or items might be sold out. If the item you have ordered is out of stock we will contact you by email and you will be entitled to terminate your order and get all your money back. We will, without undue delay, give you a full refund within 30 days from when the order was terminated.

Prices And Payment

CMMN SWDN webshop accepts most major credit/debit cards. All credit and debit cardholders are subject to validation checks and authorization by the card issuer. If the issuer of your payment card refuses to authorize payment to us, we will not be liable for any delay or non-delivery.

All prices for purchases in the UK and European Union include VAT. Final payment will be made in GBP £. 

Please note that the shipping cost is not included in the prices displayed in the webshop. The shipping cost will be calculated and displayed when you check out your items.

Shipping And Delivery

As soon as CMMN SWDN has received a receipt of your transaction we will process the order. We will process your purchased items in the shortest time possible. During sale period, processing of orders and customer support may take longer time than normal. We operate Monday to Friday with the exception of public holidays.

 

Delivery to countries outside the EU may be subject to local import taxes, which are your responsibility. If so, the shipping company may contact you once your Items are in customs to let you know the cost. Be aware that this may delay your delivery time as goods held at customs will be your responsibility to pay the necessary charges for local authorities to release the goods. Delivery times are provided as guidelines only, and do not take into account possible delays caused by payment authorisation and/or stock availability.

 

Please note international shipments may be subject to cross-border inspections by customs authorities. In the event that your order does not arrive within the approximate delivery period stated we will do our best to assist in tracking your order. In the event of non-delivery of your order we are unable to process a replacement order until 21 business days following the original shipment date.

Returns And Exchanges

Customer satisfaction is always our top priority, and as such we handle each query on an individual basis to the best of our ability. While we hope that you are delighted with your order, if you are not perfectly satisfied with your goods we will happily offer you full refund.

Unfortunately, we can not refund any taxes, duties, charges or the return and shipping fee. 

Refunds will also be set at the price you paid not the price in the currency concerned at the date of refund.

To return or exchange items, contact us at shop@cmmn-swdn.com with your order number and we will arrange a pick up from your address or advice you for the nearest service point, use the enclosed pre-paid shipping label to send any items back to us. If you did not receive a shipping label let us know and we will send you a new one. We regret that we can not be held responsible for anything lost or damaged in transit.

Returning your purchase

The item(s) should be returned unworn and in perfect condition, with all packaging and garment tags still attached. Returns that are damaged, soiled or returned without their original labels may not be accepted and may be sent back to the customer.

Footwear should be returned unmarked and in its original and undamaged packaging as this is considered part of the product. Please make sure to return the shoes and shoe box inside another solid carton box to not damage the original packaging. All footwear must be tried on a carpeted surface until you have decided to keep them.

When an order is placed using a promotional code and contains a number of items, the value of the discount is spread over each item according to the pro-rated value of that item. Any refund of an item purchased in such an order will be reduced by the value of discount attached to it. The ‘discount’ will not be refunded.

Only one discount voucher can be used per order.

Before your parcel leaves our warehouse, it is fully checked and controlled by our packing team. If an item received is classified as faulty and was received damaged, you must contact us within 7 days of receipt we can then offer alternatives such as repair or exchanges.

Exchanges

Purchased items are exchangeable into a different size. Exchanges are only processed upon receipt of returned merchandise and are based on stock availability.  Exchanges shipped to you free of charge. Should you be interested in a different style, please return your item/s to us and simply purchase the new piece separately at www.cmmn-swdn.com

Cancellation Rights

You have the right to cancel your order under the Consumer Contracts if you are in the EU. You may cancel your order within 14 days after the day on which you receive your Items. 

If, for any reason, you wish to cancel your order before your Items have been dispatched, please email your cancellation marked ‘URGENT CANCELLATION’ to shop@cmmn-swdn.com and list your name, address, product ordered and order code on the email.